Patient Resources

Female Patient

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Insurance and Fees

Our clinic accepts most insurance plans, however you should always check with your provider to verify plan and product coverage as plans change frequently.

*Medicaid participation is optional and varies amongst West Texas Health Providers – please verify participation prior to your visit.

Payment Options

We accept cash, Visa, Mastercard, Discover, American Express, and personal checks.

 

Card-on-File

We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.

 

At check-in we will:

  • scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card

 

After your insurance has paid their portion, we will:

  • notify you via email of the balance owed

  • charge the balance owed to your card on file

  • email a receipt for the charge

 

Your credit card information will always be fully protected by our off-site, card-processing partner Elavon, and not on our computers, as required by industry standards (Payment Card Industry Data Security Standard – PCI-DSS).

Fees

Appointments

Missed Appointments

$50

Missed Physical

$100

Late Cancellation

$50

Missed Pediatric Appointment

$50

No Show

$50

Missed Procedure

$200

Out of Network

New Patients

Total Charge or Minimum $200 Deposit

Established Patients

Total Charge or Minimum $150 Deposit

Self Pay

New Patients

Total Charge or Minimum $200 Deposit

Established Patients

Total Charge or Minimum $150 Deposit

Procedures

Total Charge or Minimum $200 Deposit